The stress of an emergency reduces the ability to think clearly or recall basic information. So, with family members, take the time to collect and document important information.

Write down your ideas in a Family Emergency Plan (English Plan / Spanish Plan). Make multiple copies and take a copy to work. Keep a copy in the family emergency kit and in the glove box of your car.

Tips to consider when preparing a plan for possible emergency/disaster:

There are numerous things we can do to prepare for an emergency/disaster. Below is a list of a few things that many people may not think about doing when preparing. 

We encourage you to review the information below and incorporate it in your emergency plan:

• Every family should Designate a:
  • Family meeting spot
  • Neighborhood meeting spot
  • A non-residential meeting spot 
• Every family should create a communication plan that will be used in the event an emergency happens.
• Every family member should have a paper copy of their medical contacts, insurance information, and personal information. 
• Every family should create an "ICE" contact (In Case of Emergency Card) in their mobile phone that lists the important information regarding themselves and their health for first responders to check. 
• Every family should make a Grab and Go Bag/Box for all household members (see emergency kit section for more information). 
• Keep all important documents in an easily accessible area ready to grab and go when the time comes. 
• Be mindful of the different disasters that we are susceptible to here in Livermore so you can always be prepared. 
• Know your dietary, physical, medical, and/or resource limits to help you create a proper emergency plan. 
• Learn how to go about your day-to-day activities as if you did not have electricity. 
• Make an emergency plan and rehearse it. 
  • If you find that something needs to be changed - change it. Rehearse, repeat. 
• Plan an emergency outfit that will protect you from harsh weather if you are ordered to leave your home abruptly.
• This outfit should include:
  • All-weather proof boots or shoes
  • Pants
  • Long-sleeved shirt
  • Jacket
  • Hat
  • Pair of gloves (leather if possible)
• Prepare your kids in the event a disaster does happen.
  • Teach them the plan and rehearse it with them.

Sign up for Alerts and Notifications: 

• Sign all family members up for:
  • AC Alert, which sends emergency alerts by phone, text, and/or email throughout Alameda County. This is an opt-in system.
  • PG&E to be notified about outages, notices, and service information by phone, text, and/or email. This is an opt-in system.
• Identify Emergency Contacts and Medical Needs.
  • Identify important emergency contact information related to doctors, family members, and neighbors.
• Identify an “Out of State Contact”.
  • Long distance lines will be more accessible after an emergency.
  • Avoid calling local phone numbers. This person becomes a “bulletin board” for family members to leave messages.
    • Be sure to tell the person their role as your “bulletin board."
• Know Your School Plan.
  • Ask about and learn the school’s plan during emergencies.
  • Be sure to identify an “authorized” person to pick up your children if you are not available.
    • Let these people know you picked them as an authorized person.
• Identify Escape Routes and Reunification Sites.
  • Draw out a floor plan of your home.
  • Identify at least two means to escape each room in the house.
  • Identify where utility shutoffs are located, and where supplies are located.
  • Specify a spot to gather outside the home.
• Identify How to Evacuate and What to Take With You.
  • Identify at least two routes to leave your home toward a major road.
  • Be certain about what you would take if you had 5 minutes versus 60 minutes.

• Children, the elderly, those with disabilities, and pets/animals have to be given special considerations.
  • Particularly as it applies to emergency supplies, evacuation needs, and responding to the emergency.
• Medications are critically important.
  • Have additional supplies on hand if you can.
• Register with PG&E's Medical Baseline Program if you or a family member has a qualifying medical condition.
  • You will receive a lower monthly rate and extra notifications in advance of a Public Safety Power Shutoff.
• Have your pet microchipped. 
• Keep your address and phone number up-to-date.
  • Include contact information for an emergency contact outside of your immediate area.

• Review Your Family Emergency Plan.
  • Regularly review your Family Emergency Plan to be sure the information is up-to-date.
  • Common errors in plans include not having current phone numbers and relocating, and then forgetting, where the emergency supplies are, etc.
• Practice, Practice, Practice.
  • There are reasons that schools practice fire drills.
  • Fire drills check that the plan actually works in practice and familiarizes everyone with their roles during an emergency.
  • Fire drills help reduce confusion, panic, and disorderly behavior.
  • Families need to practice their Emergency Plans as well.
    • Practice evacuating the house and turning off power and water.
• Train.
  • Get trained on Cardiopulmonary Resuscitation (CPR), Personal Emergency Preparedness, and First Aid.
  • Help organize your neighborhood and register to be part of the Community Emergency Response Teams (CERT).
    • The Livermore-Pleasanton Fire Department offers CERT training twice a year (spring and fall) and maintains a waiting list for the next class.

In an emergency, it is easy to panic. When experiencing fear, our thoughts may be compromised, hindering clear thinking and basic memory recall. 

Below is a compilation of essential actions to undertake during an emergency/disaster. Kindly review and familiarize yourself with the information presented below and practice these actions when practicing and training. 

 Don't:

Following an emergency, water, food, and other supplies will be in high demand, but may be unavailable. Take the time to identify and collect the supplies you will need.

Ready.gov offers resources for building, maintaining, and storing emergency kits. You can also visit Emergency Kits to learn what to include in your emergency kits. 

It takes thought, time, and action to be prepared.

• Identify and collect the supplies your family needs.
• Place supplies in a storage container.
• Store your kit in a convenient place known to all family members.
• Keep items in airtight plastic bags.
• Change your stored water supply every six months so the packaging does not break and it stays fresh.
• Keep a smaller version of the supplies in the trunk of your car.
• Rotate your stored food every six months. Replace batteries, update clothes, etc.
• Rethink your kit and family needs at least once a year.
• Ask your physician or pharmacist about storing prescription medications.

Reduce Household Hazards:

• Put smoke and carbon monoxide alarms on every level of your home and test them monthly.
• Keep a fire extinguisher on every level of your home and an extra one in the kitchen, where the majority of fires start.
• Learn how to turn off utilities like natural gas and water.
• Earthquake-proof your furniture.
  • Anchor heavy furniture and televisions to the wall.
  • Secure drawers, refrigerators, and cabinet doors with safety latches.
• Reduce vegetation that can burn during fires.
• Check your insurance annually and know what your policy covers.

Post Disaster Tasks: 

• Put out small fires with a fire extinguisher.
  • How to operate a fire extinguisher:
    • Pull the pin
    • Aim at the base of the fire
    • Squeeze the lever
    • Sweep from side to side 

• Clean up all spills

• Turn off the Gas shut-off valve if you smell gas.
  • The valve is located near your gas meter on the side or front of the building or in a cabinet in the building or outside of the building.

• Turn off main water shut-off valve.
  • The water pipe could be in basement, outside, or near the meter/main water line. 

• Turn off the power.
  • Your electrical panel will be in basement, outside, in closet or laundry room